At PC Express we are always keen to get feedback from our customers on our service and products. We are consistently striving to make sure that you, the customer are happy and satisfied with the level of service. If you would like to give us some thoughts and opinions please don’t hesitate to contact us via email or post, please state whether you are happy for us to use your comments on our website.
Here our what some of customers have to say about our service
Liz H. –
“Got my netbook back this morning, actually it arrived yesterday but had to go to a meeting so was out when the delivery came.
Just want to say – I am absolutely delighted. Its as good as new. I also want to say I found you very professional to deal with. Your customer service and attention was second to none, and I would not hesitate to recommend your company.
I don’t want to break my computer again (or my new ipad when I get it in July,) but I would like to use your company again in the future. Nowadays, companies are flippant about returning calls, answering questions, responding to concerns. I found you were the opposite. A really slick, professional, modern company, with an old fashioned values of keeping the customer informed and common courtesy.
Well done Rob, I thought you were great”
Caroline H. –
“Was extremely pleased with the service. I was a little dubious about sending my laptop away in case the firm I was sending it to were not quite legitimate. However the service I receivd was first calss and I would not hesitsate in recommending them. The screen was cracked and they repplaced it and it is now in perfect working order. Many thanks.”
Mo W. –
“I would have no hesitation in recommending PC Express for their efficient and friendly service at competitive prices. Rob installed a new virus protection on my laptop in just a few hours and I was delighted that it was “Which” recommended”
Lorraine W. –
“I would certainly recommend this business. The technicians are very knowledgeable and extremely helpful. If you’re not particularly IT savvy like me this shop is great. I am very satisfied with the work they have done for me and the items they have ordered in specially for me work really well and are reasonably priced. If they havent got what you want in the shop they will order it for you which saves lots of time searching for things. I often find it a bit confusing going into the big IT retail shops especially if you’re not sure what you need, but the people at PC Express are friendly and happy to provide good advice”.
Jay F. –
“Hi all. My name is Jay Ferguson and i live in Dunhampton and come to manchester a lot to visit friends last time i was here for a few days i got a virus on my laptop my friend recommended pc express. So of i went dropped the laptop of with rob and he diagnosed and confirmed that there was indeed a virus called ms tools which was asking for my credit card details. rob quoted me a price and assured me that i was not going to lose any data. the day after i had a phone call to let me know my laptop was ready to go. and its been working perfect virus gone and all my pictures are still there i am very happy with the service and would like a pc express near me . so everyone that reads this if u got problems with your laptops there the guys to go to.thanks rob again i hope this review helps”.
Mark F. –
“My xbox did not read any games anymore dropped it off and their console repair department sorted it out the same day and I have 6 months warranty”.
Haydn R. –
“I have been using PC Express for quite some time now not only for my PC but mobile phone problems. Always had a professional and prompt service. Always a pleasure to deal with the team (Robert, Steven…etc) and have already recommended their service to friends and work colleagues. Cheers guys! :)”